Frequent Asked Questions
How to add a Chippie pin to your phone?
Press *191* PIN and them # SEND
How to view your Chippie credit and Chippie expiration date?
Press #191# Send
How to get the voice instruction for Chippie?
Dial *91 SEND or 99991 then SEND
I am in the USA and want to check my credit and expiration date
Make sure your UTS Chippie have service. You will not see UTS or Chippie; you
will see either ATT or T-Mobile, If you do not see service bars, you should turn
your phone off and on again . When you confirm service on your phone , you can
press #191# then SEND or CALL
Can I check my chippie expiration date online?
Yes, you can now check you chippie expiration date online, when you have been
using our Recharge Topup service or have bought Topup credit from one of the
Xtreme Communication Retailers. This service can't calculate the expiration
date, when you use PIN products to recharge your phone. To check your
Chippie Expiration date
How to activate my Flexible Prepaid Blackberry Service with Chippie?
There are two services available: Blackberry Social (gives access to Facebook,
Twitter, MSN Messenger, Blackberry Messenger and BB App World) and Blackberry
Internet (gives access to all the social services as well as internet browsing
and email service). Send your SMS activation code to 3838 and get
activated instantly. You may need to restart your device
Service
SMS to 3838 |
30 Days |
10 Days |
1 Day |
|
BB Social |
ANG 20.00
SMS: BBS 30D |
ANG 7.50
SMS: BBS 10D |
ANG 1.50
SMS BBS 1 D |
|
BB Internet |
ANG 50.00
SMS: BB 30D |
ANG 20.00
SMS: BB 10D |
Not Available |
I paid for my
Recharge
order but I didnt receive the credits on my phone?
Unfortunately, it happens sometimes that when we submit the Recharge to UTS
Chippie, it does not get processed. However we automatically get notified that
there is an error and as soon as the system is reset we will process your order
manually. It depends on the technical difficulties that determines how long this
will take. You can notify us by going to Contact us
and fill out the form.
I have a Chippie, prepaid card but it's in papiamento, how can I change the
language?
To change from paplemento to English call *91 and follow the prompts.
Language menu: press 3
* Cancel menu
1 English
2 French
3 Spanish
4 Papiamento
5 Dutch
How to set up Internet on my I-Phone using Chippie?
On your I-Phone go to:
1. Settings
2. General
3. Network
4. Cellular Data Network
5. Enter:
APN: utsnet.uts.an
USERNAME: netuser
PASSWORD: net123
To activate GPRS service: Send SMS to 5555 with text “ATE ON” You will receive
the following message: “You have requested to be subscribed to ATE.
Please reply to 5555 with A for Nokia or Sony/Ericsson, or B for other brands
and receive 3 install messages”
Make sure you use A for I-Phone and not B
How to set up Internet on a Samsung Galaxy S2 or similar Phone using Chippie?
To activate GPRS service: Send SMS to 5555 with text “ATE ON”
It will ask you to respond with "NET ON" (or NET OFF when you want to cancel your
subscription)
When you sent NET ON, it will asked you to send "A". You will receive "You
are now subscribed to NET. Installation-messages can not be send to yur phone.
Visit www.uts.an for further instructions".
Now you program in your phone the
APN/Username/Password
APN: utsnet.uts.an
USERNAME: netuser
PASSWORD: net123
Then power down and power back up the
phone and now you should have internet
UTS GSM BANDS 900/1800 Mhz